Términos del servicio

Overview

This website is operated by Sureway USA LLC under the SUREWAY brand. In these terms, “we,” “us,” and “our” refer to Sureway USA LLC.

These terms describe the conditions for using our website and purchasing our products. Please read them together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

Use of Our Website

You may use this website for lawful browsing and shopping. You must not use it for fraudulent activities, unauthorized access, or activities that interfere with its operation.

Product Information

Please review each product’s description, available options, and size guide before placing an order. Product features vary by model. Colors may appear slightly different depending on your screen settings.

Orders and Payment

Please provide accurate contact, billing, and shipping information when placing an order. Review your selected products, sizes, colors, delivery address, and order total before completing checkout.

If you notice an error after placing your order, contact our Customer Support Team promptly. We will advise whether a change is still possible based on the order’s processing status.

Shipping and Delivery

Shipping coverage, costs, processing times, and estimated delivery times are described in our Shipping Policy. Delivery estimates may vary due to carrier operations and other shipping conditions.

Returns, Exchanges, and Refunds

Please review our Return & Refund Policy for eligibility, return shipping arrangements, and refund information. Contact our Customer Support Team before returning any items.

Privacy

Our handling of personal information is described in our Privacy Policy.

Changes to These Terms

We may update these terms to reflect changes to our website or business practices. Updated terms will be published on this page. Nothing in these terms limits consumer rights that cannot be excluded under applicable law.

Contact Us

For questions about these terms, please contact:

Email: contact@surewayusa.com
Phone: +1 (904) 749-2601
WhatsApp: Message us on WhatsApp