We want you to be happy with your purchase. If you need to make a return, please review the policy below.
Return Window
Returns are accepted within 30 days of delivery.
Eligibility for Returns
To be eligible for a return, items must be unused, unworn, and in their original condition. Please return the product with its original packaging, including the shoe box, tags, and any included accessories.
For footwear, please try shoes on indoors only. Items showing signs of wear, damage, dirt, or use may not be accepted for return.
Return Shipping
If you are returning an item because you changed your mind, selected the wrong size, or for another customer-related reason, you are responsible for the return shipping cost.
If your item arrived damaged, defective, incorrect, or there was another error on our part, we will cover the return shipping cost. Please contact us before sending the item back so we can help arrange the return.
How to Start a Return
Please contact our team through our Contact Us page and include:
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Your order number
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The item(s) you would like to return
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The reason for your return
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Photos, if the item is damaged, defective, or incorrect
We will provide return instructions once your request has been reviewed. Please do not send items back without contacting us first.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Original shipping fees are non-refundable unless the return is due to our error.
Non-Returnable Items
Final-sale items, gift cards, and items that have been worn or used are not eligible for return.
Questions?
If you have any questions about returns or refunds, please contact us through our Contact Us page.